Thursday, April 5, 2012

Disturbing study about the (mis)use of employers’ confidential information


Here’s the good news: According to a recent survey conducted by FileTrek, 79% of Americans believe that removing confidential files from the office is grounds for termination. Here’s the bad news: 90% think that employees do it anyway. What is the most popular method of removing information? Exporting it to a USB drive.

Some more scary numbers? How about the answers to the question, “When is it acceptable to remove confidential company information out of the office?”

  • 48% — When boss says it’s okay
  • 32% — To finish a late night project from home
  • 30% — To work over the weekend or while on vacation
  • 16% — When the confidential information about themselves
  • 2% — When it can be brought back to the office before the boss knows it was gone
  • 2% — To show something to family or friends who promise to keep it confidential
  • 40% — Never

According to Dale Quayle, CEO of FileTrek, “Today’s workforce believes information is an asset to be shared…. It’s critical for today’s management teams to be more IP aware to ensure data security.”

Where does this IP awareness start? With a clear set of policies and agreements that prioritize the confidentiality of your information and data. You need to set the expectation in your organization that you take confidentiality seriously, and those that do not should not expect to remain employed. You also need to be prepared to enforce that confidentiality with litigation when necessary. Otherwise, the agreements may not be worth the paper on which they are printed.

[Hat tip: Huffington Post]

Wednesday, April 4, 2012

NLRB Administrative Law Judge splits the baby in ruling on a social media policy


Anytime any piece of the NLRB takes action with regard to an employer’s social media policy, it’s newsworthy (even if you’re getting tired of reading about it). Such is the case with G4S Secure Solutions (USA) Inc. (3/29/12) [pdf], decided by an administrative law judge.

At issue in G4S Secure Solutions were the following two provisions of the employer’s social media policy:

  • Do not comment on work-related legal matters without express permission of the Legal Department.
  • Photographs, images and videos of G4S employees in uniform, (whether yourself or a colleague) or at a G4S place of work, must not be placed on any social networking site, unless express permission has been given by G4S Secure Solutions (USA) Inc.

The ALJ agreed with the NLRB’s General Counsel that the “no comment on work-related legal matters” provision was overly restrictive of employees’ rights to engage in protected concerted activity:

I find the rule is reasonably interpreted to prevent employees from discussing working conditions and other terms and conditions of employment, particularly where the discussions concern potential legal action or complaints employees may have filed…. The rule at issue here would reasonably be read to prohibit two employees … from sending messages to each other about their issues at work … via a social networking site. Likewise, it would reasonably prohibit a discussion group among concerned employees on a social networking site.

Conversely, however, the ALJ concluded that the “no photograph” provision was lawful:

Respondent clearly has legitimate reasons for not having pictures of uniformed employees or employees who are at work posted on Facebook and similar sites. Starting with the worksite, Respondent does have patient privacy concerns for the EMT services it provides. Moreover, Respondent serves a variety of clients on a national basis. The various businesses and government agencies where its employees work can be presumed to have their own rules centered on privacy and legal concerns. I find the rule at issue here is reasonably construed as protecting Respondent’s clients. To read it as a prohibition on Section 7 activity strikes me a stretch, particularly considering the rule does not ban photographs but merely prohibits employees from posting them on social networking sites.

I’ll leave you with two observations:

  1. The NLRB’s Acting General Counsel does not have the last word on these issues. Many (including me) were up in arms when the NLRB’s Office of General Counsel issued its latest report on social media in the workplace, which opined that almost all workplace policies that could potentially regulate social media violate the NLRA. G4S Secure Solutions disagreed with the General Counsel, and concluded that an employer’s reasonable and legitimate reason to regulate employees’ use of social media trumps a potential and tangential effect on employees’ protected, concerted activity.

  2. These issues remain very unsettled. One opinion from an ALJ is nowhere close to a conclusive proclamation of the law. This case will head to Washington for consideration by the NLRB, which could reach an opposite conclusion on the “no photographs” policy. Ultimately, the federal circuit courts, and the Supreme Court, will have to weigh-in on these issues. But, that guidance is years away. Until then, move very cautiously, and only with the advice of counsel well-versed on these issues, if trying to regulate social media in your workplace.

Tuesday, April 3, 2012

Dealing drugs disqualifies an employee from collecting workers’ comp


Ever heard of the phrase “sustained remunerative employment?” In the world of workers’ compensation, it means that if you are earning money, or capable of earning money, you cannot be eligible for an award of PTD (permanent total disability) for a workplace injury. Seems like common sense, right? What, if, however, the evidence of sustained remunerative employment is illegal activity? Last week, the Ohio Supreme Court weighed-in with an answer.

Donald McNea was a police officer the city of Parma. In 2004, the state awarded him PTD compensation for alleged on-the-job injuries. As it turns out, at the same time McNea was receiving PTD payments, he was being investigated for the illegal sale of narcotics. Ultimately, he was arrested, indicted, pleaded guilty, and sentenced to three years in prison. The Industrial Commission terminated McNea’s PTD benefits as of the date of his incarceration. It also concluded that McNea’s side business selling narcotics was “sustained remunerative employment,” and as a result declared that all compensation paid after his first confirmed drug sale constituted an overpayment.

McNea appealed the determination of the overpayment all the way to the Ohio Supreme Court, where—in State ex rel. McNea v. Industrial Commission (3/29/12) [pdf]—common sense prevailed:

In this case, the evidence established an ongoing pattern of phone calls and other sales-related activity that culminated in the four recorded sales that McNea made between October and December 2005. The commission characterized this sales activity as sustained remunerative employment, and we decline to disturb that finding.

It is unlikely that you will ever face the situation of having to seek disqualification of an employee from collecting workers’ comp benefits because he’s dealing drugs. Nevertheless, this case holds an important lesson. Despite all of the laws technicalities and nuances, when you rip most cases down to their cores, ligation is a morality play. If you can show that an employee did something that offends our idea of what is right versus what is wrong (dealing drugs, stealing, other dishonesty, etc.), you will place yourself in a very good position to win your case.

Monday, April 2, 2012

An good example of an overly broad social media policy


Reuters is reporting that a union representing employees at a New York grocery chain has asked the NLRB to investigate whether the store’s social media policy is violates employees’ rights to engage in protected concerted activity under the National Labor Relations Act.

According to the article, the policy in question “forbids employees from disclosing confidential information—including salaries—on social networking sites like Facebook or Twitter, and from discrediting the store’s practices or products.” For its part, the employer commented that “the store’s policy is meant simply to remind employees to use ‘reasonable guidelines’ when posting to social media sites.”

The employer’s goal is commendable, and reminiscent of my four word social media policy, “Think before you click.” But, if the article is correctly reporting the scope of the challenged policy, it goes well beyond reasonable. The clearest example of protected, concerted activity is conversations about wages. You cannot have a policy that prohibits employees from talking about how much they make, and that rule doesn’t change whether the conversations are at the water cooler, in the break room, or over the Internet. If I was the company’s lawyer, I’d be telling them to change the policy ASAP, before the NLRB orders them to do so.

[Hat tip: Delaware Employment Law Blog]

Friday, March 30, 2012

WIRTW #219 (the “recap” edition)


The Labor & Employment blawgosphere nearly blew itself up this week, with Facebook passwords and the Supreme Court’s healthcare argument dominating the headlines. In case you were under a rock this week, here’s my 140 character summary, fit for you to copy and paste into Twitter: “Requiring Facebook passwords from job applicants is bad, but, it looks like S Ct might think individual health insurance mandates are worse.”

Looking for more details?

Facebook Passwords

Health Care Law Oral Argument

Here’s the rest of what I read this week:

Discrimination

Social Media & Workplace Technology

HR & Employee Relations

Wage & Hour

Labor Relations

Thursday, March 29, 2012

What’s on your tombstone?


At his Work Matters blog, Mike Maslanka asked the following question: “What will be on your tombstone?” Don’t get me wrong. I love my job and would not trade what I do for a living for any other profession. But, please kill me again if my tombstone is work-related. I’d much prefer, “He was a great husband and dad,” or, “He loved his family,” to, “He could write a great brief,” or, “He could oral argue with the best of them.”

That’s my tombstone, but what about yours? A tombstone is your legacy. It’s a phrase that is supposed define you for all eternity. That’s why it's etched in stone. So, if you could pre-write your own tombstone as an employer, what would it say? How does this sound? “A company that treated everyone fairly.” Or, “Employees loved to work there.” So, what does your tombstone say? Leave me a comment below, or, post on Twitter with the hashtag #HRtombstone.

Wednesday, March 28, 2012

Courts are finally starting to apply ADAAA—and it ain’t pretty


It’s taken awhile for courts to start applying the ADAAA—the January 1, 2009, amendments to the Americans with Disabilities Act that rendered everyone with a medical condition disabled for purposes of the disability discrimination law. With one glaring exception, courts have concluded that the amendments are not retroactive, and only apply to personnel decisions taken on or after January 1, 2009. After a bit of a waiting period, courts are now starting to weigh-in on disability cases under the ADAAA, and, as expected, for employers it is not pretty.

Consider Wells v. Cincinnati Children’s Hosp. Med. Ctr. (S.D. Ohio 2/15/12). Elizabeth Wells, a nurse at Cincinnati Children’s, suffered from gastrointestinal problems. When she returned to work following gall bladder surgery and FMLA leave, she committed various errors (e.g., pulling morphine for a patient that had no orders for it) that called into question her fitness to work as a nurse in a Critical Airway Transplant Surgery unit. The hospital believed the errors were related to her post-surgical medicine, Lotronex, which can cause confusion, sedation, and equilibrium disorders. The hospital placed Wells on administrative leave and referred to her its employee assistance program. The hospital refused to reinstate Wells to the transplant unit after her doctor cleared her to return to work. Ultimately, it found her a position in a bone marrow transplant unit, albeit at reduced hours and with a pay cut.

The trial court concluded that Wells’s disability discrimination claim relating to the hospital’s failure to reinstate her to her old position should go to a jury. Notably, the court pointed out that she need only prove that the hospital “regarded her as having an impairment,” and, in contrast to the pre-amendment ADA, under the ADAAA’s “regarded as” prong, “a plaintiff … only has to prove the existence of an impairment…; she no longer is required to prove that the employer regarded her impairment as substantially limiting a major life activity.” In other words, as long as Wells could prove that the hospital believed she was impaired, the ADA covers her. That burden was easy for her to meet: “The gastrointestinal problems which caused Plaintiff nausea, vomiting, and diarrhea clearly qualify as a physiological disorder. Moreover, to the extent that the side effects of Plaintiff’s proper use of prescription medication adversely affected her ability to work, it would contribute to a finding that she was disabled.” Because the hospital essentially demoted her following her leave, her ADA claim survived.

The hospital’s only sin was that it did not want a nurse who blacks out and becomes confused when treating and administering narcotics to critically ill children. Perhaps, however, the hospital doomed itself by re-employing Wells at all. Because the bone marrow transplant unit also involved critically ill children, the court was skeptical of the employer’s rationale.

The ADA has become one of the most dangerous statutes for employers to administer. It covers virtually any medical condition, actual or perceived. Any time you are making an employment decision concerning any employee about whom you know, or believe, to have a medical condition, you will be best served to take a step back, take a deep breath, and take a few minutes to consult with your counsel. You do not want to shoot first and have to answer questions later.

Tuesday, March 27, 2012

I (usually) hate unemployment challenges


As an advocate for businesses, you might assume that I stand behind an employer’s decision to challenge an ex-employee’s claim for unemployment compensation. You’d be wrong. In fact, I believe that employers are better served not challenging the unemployment compensation claims of most ex-employees. Just because an employer can win an unemployment challenge doesn’t mean it should file the challenge in the first place. In most cases, employers should simply chalk unemployment up to the cost of doing business, and having to hire (and fire) employees.

Of course, for every rule there exists the exception. Some employees lose their jobs for misconduct that cannot be tolerated and must be challenged. Case in point: Clucas v. Rt. 80 Express, Inc. (Ohio Ct. App. 3/26/12) [pdf]. Rt. 80 fired Clucas, a truck driver, after he tested positive for marijuana following a minor accident. Needless to say, the court of appeals upheld the denial of his unemployment.

Clucas is a great example of when an employer should challenge an employee’s unemployment claim. A business cannot have truck drivers under the influence while on duty. Other examples of when it’s appropriate to challenge unemployment are egregious intentional misconduct such as theft, harassment or other discriminatory conduct, or assault. Unemployment is another example of the maxim I discussed a few weeks ago—just because you have a legal right to do something doesn’t mean it’s the right business or HR decision. The legality of an action is one factor in the decision-making calculus, but not the only one.

Monday, March 26, 2012

Can we all agree that requiring Facebook passwords is a bad idea, and move on?


A lot of ink has been recently spilled in both the popular media and the blawgosphere over the apparent trend of employers requiring job applicants to turn over their Facebook passwords as part of the hiring process. The coverage has been so thick and the outrage so great that United States Senators are calling for action to outlaw this supposed practice, and Facebook officially weighed in, via a post on its blog by its Chief Privacy Officer:

If you are a Facebook user, you should never have to share your password, let anyone access your account, or do anything that might jeopardize the security of your account or violate the privacy of your friends…. That’s why we’ve made it a violation of Facebook’s Statement of Rights and Responsibilities to share or solicit a Facebook password. We don’t think employers should be asking prospective employees to provide their passwords….

If you believe all of this coverage, you would think that this practice is rampant. In reality, I would be surprise if one-percent of one-percent of all employers have even considered asking a job applicant for access to his or her Facebook account, let alone carried through on the thought by making it a hiring requirement. Simply, this is not a problem that needs fixing.

Moreover, this supposed problem isn’t even new. I covered it almost three years ago, when the city of Bozeman, Montana, made headlines by implementing, and quickly rescinding, just such a requirement. It was bad HR policy then, and it’s bad HR policy now. And, the risks of such a policy are well-documented:

    1. EEO Risks: Mining Facebook and other social sites for information on job applicants can reveal a wealth of protected EEO information (age, religion, protected medical information, genetic information). The risk is great enough when the information is publicly available; it is exponentially heightened when you gain unfettered access to information shielded by a password. For some thoughts on best practices on conducting Internet searches on applicants or employees, click here. I’ve also expansively covered this topic in my book, Think Before You Click….

    2. Stored Communications Act Risks: At least one court has concluded that an employer who requires employees to disclose passwords to social media sites violates the federal Stored Communications Act, which extends liability to parties that exceed authorization to access electronic communications. While this area of the law might be unsettled, testing it could prove a costly mistake.

      Legal issues aside, this story raises another, more fundamental, question—what type of employer do you want to be? Do you want to be viewed as Big Brother? Do you want a paranoid workforce? Do you want your employees to feel invaded and victimized as soon as they walk in the door, with no sense of personal space or privacy? Or, do you value transparency? Do you want HR practices that engender honesty, and openness, and that recognize that employees are entitled to a life outside of work?

      Social media provides a lot of benefits to employers. It opens channels of communication between employees in and out of the workplace. And, when used smartly, it enables employers to learn more about potential employees than ever before. You can learn if an employee has good communication skills, is a good cultural fit, or trashed a former employer. But, this tool has to be used smartly to avoid legal risks. Requiring passwords is not smart.

      Social media is still new, and the rules and regulations that govern it are still evolving. The government is looking for opportunities to regulate social media. If a small minority of business continues pursuing this poor HR practice, Congress will continue pursuing legislative and solutions and calling for regulatory action. Do not provide the government the opportunity. Can we all just agree that requiring Facebook passwords is a bad idea, and move on?

      Friday, March 23, 2012

      WIRTW #219 (the “madness” edition)


      Workforce Management is celebrating in 90th anniversary. To commemorate this event (and to cleverly tie-in to March’s favorite non-green event), the magazine is running its own bracket challenge. It is asking its readers to vote on two different brackets — The Pop Culture Bracket (which features such intriguing first round match-ups at Seinfeld vs. Taxi and Murphy Brown vs. Monsters, Inc.) and the Workforce Impact Bracket (which pits the FMLA against the FLSA, Gloria Steinem against Background Checks, and Social Media against ERISA, among others). Voting is being done in stages every two weeks, with round 1 open until April 1.

      For the curious:

      • In the Pop Culture Bracket, my final four vies The Office vs. Network and The Mary Tyler Moore Show vs. Philadelphia, with The Mary Tyler Moore Show taking down The Office in the finals.
      • My Workforce Impact Bracket advances The Internet to face Title VII, and AFL-CIO Teamsters to face Sexual Harassment, with The Internet edging Sexual Harassment in the finals.

      How do your brackets play out? Let me know in the comments, or on Twitter @jonhyman.

      Here’s the rest of what I read this week:

      Discrimination

      Social Media & Workplace Technology

      HR & Employee Relations

      Wage & Hour

      Labor Relations

      Until next week…

      Thursday, March 22, 2012

      If the employee doesn’t certify, you need not comply (with FMLA)


      In Poling v. Core Molding Technologies (S.D. Ohio 2/9/12), the plaintiff, who suffered from Reflex Sympathetic Dystrophy Syndrome, claimed that his employer interfered with his FMLA rights when it terminated him for excessive absences. Poling’s problem, however, was that he never adequately completed the FMLA medical certification forms his employer had requested. That omission was fatal to his claim. (It probably didn’t help Poling’s cause that he called off from his Lake Erie vacation home.)

      If an employee seeks FMLA leave to care for his or her own serious health condition, or that of a covered family member, the statute permits an employer to require a certification by a health care provider to support the leave. At the time the employer requests certification, it must advise the employee of the anticipated consequences of a failure to provide adequate certification. An employee has 15 calendar days to return the requested certification. If the employee fails to provide any certification, the employer may deny the taking of FMLA leave. If an employee returns an incomplete or insufficient certification, the employer must provide the employee seven calendar days to cure the deficiency. The employee’s failure to timely cure also entitles the employer to deny the FMLA leave.

      The employer in Poling:

      • Requested certification in writing the day after Poling’s absence.
      • Told Poling in writing that “[a]ny absences not qualifying as FMLA will be subject to and recorded according to the attendance policy."
      • Gave Poling 15 days to return the certification.
      • Provided Poling a second chance when he missed the first 15-day deadline.
      • Offered an additional seven days for Poling to cure his late-submitted, deficient certification.

      It was only after Poling missed the deadline to cure his certification that the employer finally had enough and terminated him (he had already exhausted his paid and unpaid days off).

      There is no doubt that the FMLA is a pain for employers to administer. It is not, however, a toothless statute for employers. The FMLA offers employer plenty of opportunities to catch a malingering employee, provided that you know, understand, and follow its maze of rules.

      Wednesday, March 21, 2012

      When drafting harassment policies, don’t forget about disabilities


      I can’t tell you how many harassment policies I review (and rewrite) that are simply called, “Sexual Harassment Policy.” Most harassment complaints are about sexual harassment. But, the law just doesn’t forbid sexual harassment; it forbids harassment based on any category protected by the EEO laws. Thus, harassment based on race, religion, national origin, military status, age, disability, or any other protected class is just as illegal as harassment based on sex. Your harassment policy must account for them all. For example, last week the EEOC announced that it settled a disability harassment case for $70,000. In that case, the employee, who suffered from a major depression and social anxiety disorder, claimed that he was harassed because of his disability. Avoid these issues by reviewing and, if necessary, updating your harassment policy to account for all types of unlawful harassment.

      Tuesday, March 20, 2012

      You should pay attention to this post if you have unpaid interns


      According to Law.com, wage and hour litigation is big, and getting bigger. One area that has been poised for a take-off for a couple of years is unpaid internships. Three recent filings illustrate the dangers of using unpaid interns in your business:

      • A former unpaid intern for the “Charlie Rose” show has filed a lawsuit against the host and his production company. According to Steven Greenhouse at the New York Times Media Decoder Blog, the former intern claims that she was not paid at for the 25 hours a week she worked in the summer of 2007. The lawsuit seeks a class action on behalf of all unpaid interns who have worked for the show since March 2006.
      • A former unpaid intern for the fashion magazine Harper’s Bazaar filed a similar lawsuit, claiming she worked full-time without any pay. Steven Greenhouse at the New York Times Media Decoder Blog quotes the lawyer who filed the lawsuit, “Unpaid interns are becoming the modern-day equivalent of entry-level employees, except that employers are not paying them for the many hours they work.”
      • Last year, two interns who worked on the film Black Swan sued Fox Searchlight Pictures making similar claims.

      The New York Times’s resident ethicist, Ariel Kaminer, calls this issue “the internship rip-off.”

      Two years ago, I wrote how the Department of Labor was targeting employers who use the services of unpaid interns. As these examples show, workers (and their lawyers) have caught up.

      In response to this spate of lawsuits, publishing giant Condé Naste has revised its guidelines for the use of unpaid interns. From The Atlantic, Condé Naste’s interns:

      • Cannot stay at the company for more than one semester per calendar year.
      • Must complete an HR orientation about where to report mistreatment or unreasonably long hours.
      • Cannot work past 7 p.m.
      • Must receive college credit.
      • Must be assigned an official mentor.
      • No personal errands.
      • Will be paid stipends of $550 per semester.

      These procedures might not be right for your organization. But, they highlight that you need to be thinking about these issues if you are a private sector, for-profit entity using, or considering using, interns. The rules haven’t changed; only they are now more widely known and are being enforced.

      Monday, March 19, 2012

      The best time to settle a case


      I’ve long believed that the best time to settle a case is while summary judgment is pending. It’s when both sides have the most risk. The employer has the risk of a jury trial if the court denies the motion, and the employee has the risk of walking away with nothing if the court grants the motion.

      Case in point—Webb v. Kentucky St. Univ. (6th Cir. 3/15/12) [pdf]. In Webb, the court granted the employer’s summary judgment motion while the parties were actively mediating the case. On appeal, the plaintiff argued that court abused its discretion in granting the motion while mediation was ongoing, which, in the plaintiff’s words, “makes a mockery of the mediation process.” The court of appeals disagreed:

      Where, as here, the district court properly granted the summary judgment motion, the mediation process is not “sabotaged.” Instead, the district court does not waste judicial resources by preparing for trial where no genuine issue of material fact exists and the opposing party is clearly entitled to judgment as a matter of law.

      The next time you receive settlement resistance from a plaintiff while a motion for summary judgment pends, you might want to forward a copy of Webb. Maybe it will grease the skids to a resolution.

      Friday, March 16, 2012

      WIRTW #217 (the “Statler and Waldorf” edition)


      News moves fast. In today’s 140 character news cycle, a story has legs if it’s covered for more than a day. That we are on day two of the muppet manifesto tells you that this story resonates. Here’s some additional employment and HR related (and not so employment and HR related) coverage of Greg Smith’s noisy resignation from Goldman Sachs:

      Here’s the rest of what I read this week:

      Discrimination

      Social Media & Workplace Technology

      HR & Employee Relations

      Wage & Hour

      Labor Relations

      Until next week…

      piegshrf

      Thursday, March 15, 2012

      How to avoid your organization’s muppet manifesto


      Beware the ides of March.
      Julius Caesar, Act I, scene i.

      2,056 years ago, Julius Caesar was assassinated. To mark that occasion two years ago, I wrote that employers should be wary of the types of problem employees within their organizations. That lesson rings as true today as it did then: certain archetypes of employees bear a knife in the form of a potential lawsuit, or worse.

      Yesterday, Greg Smith offered his resignation to Goldman Sachs by way of a scathing op-ed in the New York Times. The banking giant thought enough of Smith to include him in its college recruiting video and promote him from summer intern all the way to executive director. Yet, I’m certain it had no idea that he harbored a level of unparalleled disenchantment and dissatisfaction that led him to a very public (and embarrassing) resignation. Smith objected to a corporate culture of greed that included his colleagues privately referring to clients as “muppets” (hence, the press labeling Smith’s op-ed the “muppet manifesto”). I’m not here to defend Smith. In fact, his very public bridge burning should cause any prospective employer great pause before hiring him.

      In my piece, Beware these types of problem employees, Smith is archetype number 10: the unhappy employee. You must know what’s going on with your employees. Be aware and tackle these problems head-on. Do not provide your employees the opportunity to stab you in the back.

      jcabgvgf

      Wednesday, March 14, 2012

      Employees use of Facebook biggest time-suck, according to recent survey


      According to a recent survey conducted by Salary.com, 64% of employees visit non-work related websites everyday during work hours. The biggest culprit is Facebook, at 41%. Of those who access personal sites during work, 68% spend as much as two hours per work day, with reasons that include not being challenged or satisfied, or being bored.

      So, what is an employer to do about this? Banning access to personal websites is not practical. Employees will circumvent the ban by using their mobile devices, and will resent you on top of it. Instead, I suggest the following approach.

      1. Accept this as reality. Employees spend long hours at work. Because of the prevalence of mobile devices, they will access Facebook and other personal websites whether you allow it or not. You cannot be Big Brother at all times, at all places, and with all employees. Instead of banning Facebook and the like, train your employees on the appropriate use of social networks and other non-work related sites, including the benefits your organization will realize from the work-related use social networks. 

      2. Remove the incentive. If disengagement and boredom are the biggest causes of distraction, engage your employees and keep them busy. They will be more productive, you will be more profitable, and we won’t have to keep having these conversations. 

      And, for more on these issues, my book, Think Before You Click: Strategies for Managing Social Media in the Workplace is available.

      Tuesday, March 13, 2012

      Discrimination is discrimination, period: rejecting the idea of “reverse” discrimination


      At her Employment & Labor Insider, Robin Shea wrote a great post reminding everyone that it’s “illegal to discriminate against white people” (aka, reverse discrimination). But, did you know that courts impose different legal standards for discrimination against white employees than for discrimination against black employees? A non-minority employee asserting a claim of race discrimination “must demonstrate background circumstances to support the suspicion that the defendant is that unusual employer who discriminates against the majority.”

      Last I checked, EEOC stands for “Equal Employment Opportunity Commission,” not “Minority Employment Opportunity Commission.” A minority manager is just as capable of committing discrimination as a white manager. The law should not treat “reverse” discrimination any differently. Discrimination is discrimination. Applying different proof standards depending on the perpetrator of the alleged discrimination re-enforces the very stereotypes that our EEO laws intend to eradicate. Can we please remove from the law this idea of “reverse” discrimination, and just agree that discrimination is wrong regardless of the races of those accused of perpetrating it.

      Monday, March 12, 2012

      Reassignment as reasonable accommodation: mandatory or not?


      Earlier this month, I wrote about the ADA and hiring preferences, pointing out that the disability discrimination laws do not prevent an employer from giving a hiring preference to a disabled job applicant by creating a cause for action in favor of a non-disabled applicant or employee. What happens, however, if you are not dealing with a disabled applicant, but a disabled employee who requests a transfer to an open position a reasonable accommodation? Are you required to overlook more qualified non-disabled employees and provide the transfer as a reasonable accommodation? The ADA's regulations provide that "reassignment to a vacant position" may qualify as a reasonable accommodation. But, that statement only begs the question of whether that accommodation is mandatory for employees who can longer perform the essential functions of their jobs, or just one part of the matrix of accommodations that an employer should consider.

      Recently, in EEOC v. United Airlines [pdf], the 7th Circuit answered this question. In that case, the EEOC challenged United's "Reasonable Accommodation Guidelines," which provide that transfers to open positions are competitive, and that disabled employees will only receive "priority consideration over a similarly qualified applicant." The 7th Circuit concluded that this policy passes muster under the ADA: "The ADA does not require employers to reassign employees, who will lose their current positions due
      to disability, to a vacant position for which they are qualified." 

      The 6th Circuit appears to follow a similar approach. There exists, however, split among the federal courts, with a minority interpreting the ADA as requiring the transfer as a reasonable accommodation. What does this mean for your business? It means that this area of the law it unsettled. It means that if you are considering a transfer as a reasonable accommodation, your location will dictate the legality of your decision. It means that the Supreme Court will likely weigh-in on this issue at some point and provide some clarity (It tried to once, but the parties settled before the Court could rule). And, it also means that no matter the rule of law, you should ensure that the disabled employee is actually qualified for the position sought. No matter whether a transfer is discretionary or mandatory, no employee, disabled or not, is entitled to a job for which he or she is not qualified.

      Friday, March 9, 2012

      WIRTW #216 (the “one that got away” edition)


      One piece of news you may have missed this week involved a lawsuit filed seeking to block the NLRB’s impending workplace rights poster. The District Court for the District of Columbia upheld the NLRB’s right to require the poster, but invalidated certain portions related to penalties for non-compliance. All hope is not lost, as a similar lawsuit awaits ruling in a different federal court. And, the courts of appeals will have to have their say. For now, however, the poster is still on track for its April 30, 2012, debut in your workplace.

      For more on this issue, I recommend the following, who have already covered it in much greater detail than me:

      Here’s the rest of what I read this week:

      Discrimination

      Social Media & Workplace Technology

      HR & Employee Relations

      Wage & Hour

      Labor Relations