Under the FLSA, owners, managers, and supervisors are strictly forbidden from taking any part of pooled tips. There are no excuses.
So, who qualifies as a manager? According to this recent DOL opinion letter, the FLSA says it’s someone who:
• Supervises at least two full-time employees;
• Has the authority to hire and fire (or at least gets a serious say in it); and
• Spends most of their time managing the business or a department.
Even if they roll up their sleeves and do some of the same work as frontline employees, managers can’t take a cut of pooled tips. The only exception is for tips directly handed to them by a customer for work they personally did (and only they did).
When employers get this wrong the damages can be substantial. Employees can recover all misappropriated tips, back wages for sub-minimum-wage workers, and liquidated damages—doubling the amount owed, with a three-year look back. Add attorney’s fees and court costs, and suddenly that “extra income” turns into a very expensive mistake.
Moral of the story? Keep your hands out of the tip jar. Dry January is tough on breweries, but it’s no excuse to break the law.